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Welcome to Webengen Studio! Thank you for using our platform and entrusting your website to us.
Nothing in these Terms shall be deemed to confer any third-party rights or benefits.
If you do not agree to any of these terms, please refuse to use this Website.
1. Using Webengen Studio and Personal Information
To use the Services provided by Webengen Studio you will be asked to create a user account (hereinafter referred to as “Account”). By signing up for Webengen Studio you express your consent to provide us with accurate, complete and updated information for your Account. This information may be used for contacting you and for informing you of the latest updates and news related to Webengen Studio.
1.2. Personal Information
Please make sure that any personal information stored in your Account is safe from unauthorized use. Don’t provide Third Parties with information related to access to your Account, such as login and password. If you notice or suspect any loss, theft or unauthorized use of your Account or password, please notify us immediately. You are responsible for any activity on your Account on Webengen.com Thus, we are not liable for any acts or omissions by you in relation to your Account.
Children under 13 years of age are not permitted to use Webengen.com. Children from 13 to 18 years old are not permitted to use the Website unless they have received permission from a parent or legal guardian.
4. Service Fees
4.1. Purchases and Payments
Fees for Webengen Studio Services are firm and do not contain any hidden fees. If your bank account or account in the payment system of your choice has been debited with the amount higher than the fee listed on the Website, the difference might be the result of transaction fees or other fees required by your bank or payment system. You hereby agree that Webengen Studio isn’t in any way responsible or liable for additional fees arising from the use of bank or payment systems services. Thus, in case of any deficiencies in the payment amount, please contact your bank or payment system.
Once your payment is confirmed, you will get a payment confirmation stating the amount due as well as all the details of your purchase. A formal invoice form may be issued only on demand.
Apart from that, you may be sent any kind of payment confirmation by your bank or payment system. All the prices for Paid Services are listed in GBP unless stated otherwise.
All fees listed at Webengen Studio don’t include any applicable national, local or other taxes. All applicable taxes will be added to the fees for requested Services and will be indicated in the invoice you are to receive upon confirmation of payment for a certain Paid Service.
4.3. Pro Subscription Auto-Renewals
To provide you with uninterrupted and flawless experience with the Paid Account, we use automatic renewals of subscription for our Services. Thus, you will be charged the applicable Fee for our Services for a renewal period equal to the original subscription period for such Services through the same payment method you have used making the original payment.
For example, if your original subscription period is one month, each renewal period will be equal to one month. If you don’t cancel the subscription for Webengen Studio Services, Webengen Studio will automatically renew the subscription and charge all the next applicable Fees when the period of a previous subscription ends.
4.4. Refund Policy
If you are not satisfied with the quality of Webengen Studio paid services for any reason, you may claim your money back within fourteen (14) days since the day of your purchase.
If Webengen Studio has bought a domain name for you as part of the subscription plan and you claim a refund, Webengen Studio reserves the right to deduct the domain price from the refund amount. You may also request to keep a domain name that Webengen Studio has bought for you, on demand. Please state your intention to keep such a domain name while asking for a refund.
This provision does not apply to the following cases: (a) if you’ve failed to comply with our Content Guidelines, referred to in paragraph 2.1 above, or have been accused of breaking any laws with your content; (b) if you have purchased Third Party Services subject solely to Third-Party Terms and Conditions, which waive Webengen Studio of any obligations or liabilities.
4.5. Fees Change
Webengen Studio fees may be changed at any time. In case of any Fee changes, you will be notified thereof in advance. New fees will be applicable only to future payments. If you don’t agree to a Fee Change, you may cancel the subscription for a Paid Service at least 24 hours before the next payment date.
If at any time upon purchasing a Paid Service you ask your bank or credit card company to decline, chargeback or otherwise reverse the payment due to Webengen Studio, this will be considered a breach of your obligations, resulting in disabling or terminating your Account. Any data stored in such Account may be removed permanently.
If a chargeback has been performed by mistake, please contact us.
4.7. Fees for Third Party Services.
Third Party Services purchased on Webengen.com are subject to third-party refund and cancellation policies.
The applicable policies can be accessed during the purchase process through the link to the Terms and Conditions of the purchase. We recommend you read them prior to completing the purchase, as we don’t guarantee refunds for Third Party Services.